Privacy Policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is given in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. An adequacy decision exists for Canada by the EU Commission. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Contact

Controller
Contact us if you wish. The controller for data processing is: Christoph Döbler, Engelsdorfer Straße 373, 04319 Leipzig Deutschland, 0341/65243022, kontakt@vesutec.de

Customer’s proactive contact via email
If you proactively contact us by email, we only collect your personal data (name, email address, message text) to the extent provided by you. Data processing serves the purpose of processing and answering your contact request.
If the contact serves the implementation of pre-contractual measures (e.g., advice on purchase interest, quote creation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6 (1) lit. f GDPR, due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you, which is based on Art. 6 (1) lit. f GDPR.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of contacting us.
If the contact serves the implementation of pre-contractual measures (e.g., advice on purchase interest, quote creation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6 (1) lit. f GDPR, due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you, which is based on Art. 6 (1) lit. f GDPR.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

WhatsApp Business
If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "WhatsApp") for this purpose. If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).
Data processing serves to process and answer your contact request. For this purpose, we collect and process your mobile phone number stored on WhatsApp, if provided, your name, and other data to the extent provided by you. We use a mobile device for the service, in whose address book only data of users who have contacted us via WhatsApp are stored. Therefore, no personal data is passed on to WhatsApp without your prior consent to WhatsApp.
Your data is transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. An adequacy decision from the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), exists for the USA. Meta Platforms Inc. has certified itself under the TADPF and thus committed to comply with European data protection principles. If the contact serves the implementation of pre-contractual measures (e.g., advice on purchase interest, quote creation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 (1) lit. b GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in providing quick and easy contact and in answering your request. In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you, which is based on Art. 6 (1) lit. f GDPR.
We use your personal data only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Further information on the terms of use and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Customer account Orders

Customer account
When opening a customer account, we collect your personal data to the extent specified there. Data processing serves to improve your shopping experience and simplify order processing. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal. Your customer account will then be deleted.

Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. An adequacy decision exists for Canada by the EU Commission. For the USA, an adequacy decision by the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under TADPF. This data transfer takes place on the basis of contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Reviews Advertising

Use of email address for sending newsletters
We use your email address to send information and offers via newsletter, provided you have expressly consented to this. Data processing serves exclusively the purpose of promotional communication. For this purpose, we process your email address and, if applicable, other data that you voluntarily provided when subscribing to our newsletter.
Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal.
You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. Despite removal from the distribution list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is based on Art. 6 (1) lit. f GDPR due to our and your legitimate interest in preventing the renewed use of your email address for sending our newsletter. You have the right to object at any time, for reasons arising from your particular situation, to this processing of personal data concerning you.

Use of Brevo (formerly Sendinblue)
We use the service of Sendinblue GmbH (Köpenicker Straße 126, 10179 Berlin; "Brevo") for sending newsletters as part of contract processing.
We transmit the information you provided during newsletter registration (email address, possibly first and last name) to Brevo. Data processing serves the purpose of sending newsletters and their statistical evaluation.
To evaluate newsletter campaigns, the sent email newsletters contain a 1x1 pixel graphic (tracking pixel) and/or a tracking link. This allows us to determine whether you have opened the newsletter and whether you have clicked on any integrated links. In this context, your personal data such as IP address, browser type and device, as well as the time of opening, may also be collected. Usage profiles can be created from this data under a pseudonym. The collected data is not used to identify you personally. The collected data is only used for statistical evaluation to improve newsletter campaigns.
The processing of your personal data is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in a targeted, advertising-effective and user-friendly newsletter system. You have the right to object at any time, for reasons arising from your particular situation, to this processing of personal data concerning you.
Further information and Brevo's privacy policy can be found at: https://www.brevo.com/de/legal/privacypolicy/.

Shipping Service Provider       Inventory Management System      

Disclosure of email address to shipping companies for information on shipping status
We pass on your e-mail address to the transport company as part of the contract processing, provided you have expressly consented to this in the order process. The disclosure serves the purpose of informing you about the shipping status via e-mail. The processing is based on Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out on the basis of the consent until revocation.

Use of an external inventory management system
We use an inventory management system as part of contract processing. For this purpose, your personal data collected during the order process will be transmitted to
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven
. The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Art. 6 para. 1 lit. b GDPR.

Payment Service Provider      

Use of PayPal Express
On our website, we use the payment service PayPal Express provided by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.
The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
By selecting and using PayPal Express, the data required for payment processing will be transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 para. 1 lit. b GDPR. For more information on data processing when using the PayPal Express payment service, please refer to the corresponding privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.

Use of PayPal Check-Out
We use the PayPal Check-Out payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing will be transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 Para. 1 lit. b GDPR.

Cookies may be stored here, which enable the recognition of your browser. The data processing that takes place as a result is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offering of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.

Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. The data processing serves the purpose of credit checking for contract initiation. The processing is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when PayPal makes advance payments.
You have the right to object to this processing of your personal data, which is based on Art. 6 Para. 1 lit. f GDPR, at any time for reasons arising from your particular situation by notifying PayPal. The provision of data is necessary for the conclusion of the contract with the payment method you desire. Failure to provide it means that the contract cannot be concluded with the payment method you have chosen.

Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is based on Art. 6 Para. 1 lit. b GDPR. To carry out this payment method, the data may then be passed on by PayPal to the respective provider. This processing is based on Art. 6 Para. 1 lit. b GDPR. Local third-party providers can be, for example:

• Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
• Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Invoice purchase via PayPal
When paying via invoice purchase, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to fulfill the contract with you using the chosen payment method. This processing is based on Art. 6 Para. 1 lit. b GDPR. Ratepay may carry out a credit assessment based on mathematical-statistical procedures (probability or score values) using credit agencies, according to the procedure already described above. The data processing serves the purpose of credit assessment for contract initiation. The processing is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when Ratepay makes advance payments. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

Further information on data processing when using PayPal can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Use of the Cookie Consent Manager CCM19
We use the Cookie Consent Manager CCM19 from HB legal tech GmbH (Kohlgartenstraße 11 - 13, 04315 Leipzig; "CCM19") on our website as part of order processing.
The plugin is hosted on consenttool.haendlerbund.de and allows you to give consent to data processing via the website, in particular the setting of cookies, and to exercise your right to withdraw consent for already given consents. The data processing serves the purpose of obtaining and documenting required consents for data processing and thus complying with legal obligations.
Cookies are used for this purpose. The following information, among others, can be collected, stored and, if applicable, transmitted to HB legal tech GmbH: randomly assigned ID, consent status, date and time of consent/rejection. The data is stored for 1 year and one month and then deleted. This data is not passed on to any other third parties.
The data processing is carried out to fulfill a legal obligation on the basis of Art. 6 Para. 1 lit. c GDPR.
Further information on data protection can be found at: https://www.haendlerbund.de/de/datenschutzerklaerung.


Analysis      


Use of Google Analytics 4
On our website, we use the web analysis service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google").
The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet use to the website operator.
This may include the collection of the following information: IP address, date and time of page view, click path, information about the browser and device you are using, pages visited, referrer URL (website from which you accessed our website), location data, purchasing activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices and any other data that Google has about you.

The IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

The processing of your personal data is carried out with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until revocation.

The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. An adequacy decision of the EU Commission is available for the USA, the Trans-Atlantic Data Privacy Framework (TADPF).Google has certified itself according to the TADPF and has thus committed to comply with European data protection principles.Both Google and US government authorities have access to your data.

For more information on terms of use and data protection, please visit https://policies.google.com/technologies/partner-sites under https://policies.google.com/privacy?hl=de&gl=de and under https://business.safety.google/privacy/.


Plug-ins and other services

Use of Google Maps
We use the function for embedding Google Maps maps from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google") on our website.
The function enables the visual display of geographical information and interactive maps. When pages with embedded Google Maps are accessed, Google also collects, processes, and uses data from website visitors.
Your data may also be transferred to the USA. For the USA, an adequacy decision from the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified under the TADPF and is thus committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
More detailed information on the collection and use of data by Google can be found in Google's privacy policy at https://www.google.com/privacypolicy.html. There, in the Privacy Center, you also have the option to change your settings so that you can manage and protect your data processed by Google.

Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function displays YouTube videos in an iFrame on the website. The "Enhanced Privacy Mode" option is activated. This means that YouTube does not store any information about website visitors. Only when you watch a video is information transmitted to and stored by YouTube. Your data may be transferred to the USA. For the USA, an adequacy decision from the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified under the TADPF and is thus committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
More detailed information on the collection and use of data by YouTube and Google, on your rights in this regard and options for protecting your privacy, can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy.

Integration of the Händlerbund Member Logo
The Händlerbund member logo (Händlerbund e.V., Kohlgartenstraße 11 - 13, 04315 Leipzig, Germany) is integrated on our website. When you access our website, information is automatically sent to the server of Händlerbund e.V. by the browser used on your device. This information is temporarily stored in a so-called server log file for 7 days. The following information is collected without your intervention and stored until automated deletion:

• IP address of the requesting computer,
• Date and time of access,
• Name and URL of the retrieved file,
• Website from which access is made (referrer URL),
• Used browser and, if applicable, the operating system of your computer, as well as the name of your access provider.

The temporary storage of the IP address by the system is necessary to enable the delivery of the website. For this purpose, the IP address must remain stored for the duration of the session. Storage in log files is done to ensure the functionality of the website. In addition, the data serves to optimize the website and to ensure the security of the information technology systems. This data is not stored together with other personal data. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR.

Use of Google Fonts
We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The purpose of data processing is the uniform display of fonts on our website. To load the fonts, a connection to Google's servers is established when the page is accessed. Cookies may be used here. Among other things, your IP address and information about the browser you are using are processed and transmitted to Google. This data is not linked to your Google account.
Your data may be transferred to the USA. For the USA, an adequacy decision from the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified under the TADPF and is thus committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
More detailed information on data processing and data protection can be found at https://www.google.de/intl/de/policies/ and at https://developers.google.com/fonts/faq.

Use of Adobe Fonts
We use Adobe Fonts from Adobe Systems Software Ireland Limited (4-6 Riverwalk Citywest Business Campus, Dublin 24, Ireland; "Adobe") on our website.
The purpose of data processing is the uniform display of fonts on our website. To load the fonts, a connection to Adobe's servers is established when the page is accessed. Cookies may be used here. Among other things, your IP address and information about the browser and operating system you are using are processed and transmitted to Adobe.
Your data may be transferred to third countries, such as the USA and India. For India, there is no adequacy decision from the EU Commission. For the USA, an adequacy decision from the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Adobe has certified under the TADPF and is thus committed to complying with European data protection principles.
The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until withdrawal.
More detailed information on data processing and data protection can be found at https://www.adobe.com/de/privacy/policy.html and at https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

Data Subject Rights and Storage Period

Storage Period
After complete contract fulfillment, the data will initially be stored for the duration of the warranty period, then, taking into account legal, particularly tax and commercial law, retention periods, it will be deleted after the deadline, unless you have consented to further processing and use.

Rights of the Data Subject
Subject to the legal requirements, you have the following rights under Art. 15 to 20 GDPR: the right to information, to rectification, to erasure, to restriction of processing, to data portability.
Furthermore, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for direct marketing purposes.

Right to Lodge a Complaint with the Supervisory Authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

You can, among other things, lodge a complaint with the supervisory authority responsible for us, which you can reach at the following contact details:

Sächsische Datenschutz- und Transparenzbeauftragte
Maternistraße 17
01067 Dresden
Tel.: +49 351 85471101
Fax: +49 351 85471109
Email: post@sdtb.sachsen.de

Right to Object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time with effect for the future, for reasons arising from your particular situation.
After an objection has been raised, the processing of the data concerned will cease, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.